SeedloreSupport
Something not working, or a question left over? Just write — there is one developer behind Seedlore, not a call centre.
You will usually hear back within a few days.
Check whether it is already answered
The most common questions — accounts, iCloud, partner sharing, Apple Watch, Premium and deleting data — are answered in the FAQ on the home page. That saves us both a round trip.
What to include
So there is no need to ask back, it helps to know:
- Which device — iPhone, iPad or Apple Watch, and which model
- Which iOS or watchOS version
- Which Seedlore version (in the app settings, at the bottom)
- What you did, and what happened instead
- A screenshot, if the problem can be shown
Please do not send journal content or private photos. They are not needed for troubleshooting and are not wanted — your entries are your business and stay with you.
Purchases, invoices, refunds
Everything about payment and refunds goes through Apple, not through us. Your contracting party for the purchase is Apple Distribution International Ltd. Send such requests to Apple directly via reportaproblem.apple.com.
Deleting your data
Individual journal entries can be deleted in the app. To remove everything, delete the app from your device and manage the iCloud data under Settings → your name → iCloud. Details are in the privacy policy.
Found a bug, or want a feature?
Both are welcome at the same address. Feedback from everyday use is the best signal for what deserves attention next.
